Fonte: https://www.youtube.com/watch?v=FBNZw1qdklA
=> arquivo extensions.conf
;Define valores padrao para as outras sessoes
[general]
static=yes ;Se for yes writeprotect tem que ser no, com isso e necessario executar um reload no console do asterisk atraves do comando dialplan reload
writeprotect=no ;Protecao contra escrita se for yes o arquivo sera atualizado automaticamente perdendo todos os comentarios
autofallthrough=yes ;Define o auto-desligamento da chamada, se nao encontrar mais prioridades o asterisk termina a chamada
priorityjumping=yes ;Habilita que a aplicacao possa pular para uma prioridade que normalmente e n+1, onde n e a linha que esta executando
clearglobalsvars=no ;Nao limpar variaveis globais
[globals]
SUPORTE=sip/1000
COMERCIAL=sip/1001
SECRETARIA=sip/1002
[atendimento]
include=>gravacao
include=>empresa
exten=> 08005000,1,Goto(ura,s,1)
[empresa]
exten=> _10XX,1,Dial(SIP/${EXTEN},30)
exten=> _10XX,1,HangUp()
[ura]
exten=>s,1,Answer
exten=>s,n,Ringing
exten=>s,n,NoOp(Chamada entrou na ura)
exten=>s,n,Background(/var/lib/asterisk/sounds/empresa/bemVindo)
exten=>s,n,NoOp(Digite 1 para falar com o suporte ou 2 para falar com setor comercial)
exten=>s,n,WaitExten(6)
exten=>1,1,NoOp(Chamada foi para o suporte)
exten=>1,n,PlayBack(/var/lib/asterisk/sounds/empresa/suporte)
exten=>1,n,Dial(${SUPORTE},30)
exten=>1,n,HangUp()
exten=>2,1,NoOp(Chamada foi para o setor comercial)
exten=>2,n,PlayBack(/var/lib/asterisk/sounds/empresa/comercial)
exten=>2,n,Dial(${COMERCIAL},30)
exten=>2,n,HangUp()
;informar que o cliente digitou um número invalido
exten=>i,1,PlayBack(pbx-invalid)
exten=>i,n,Goto(ura,s,1)
;Plano utilizado no caso da gravacao da sua mensagem gravada
;exten=>i,1,PlayBack(digito_invalido)
;exten=>i,n,Goto(ura,s,1)
exten=>t,1,NoOp(O tempo para escolha foi esgotado)
exten=>t,n,PlayBack(/var/lib/asterisk/sounds/empresa/tempo_esgotado)
exten=>t,n,Dial(${SECRETARIA},10)
exten=>t,n,Voicemail(500@caixa_500)
exten=>t,n,HangUp()
[gravacao]
exten=>500,1,Wait(1)
exten=>500,n,PlayBack(beep)
exten=>500,n,Record(/var/lib/asterisk/sounds/empresa/bemVindo:alaw)
exten=>500,n,HangUp()
exten=>501,1,Wait(1)
exten=>501,n,PlayBack(beep)
exten=>501,n,Record(/var/lib/asterisk/sounds/empresa/suporte:alaw)
exten=>501,n,HangUp()
exten=>502,1,Wait(1)
exten=>502,n,PlayBack(beep)
exten=>502,n,Record(/var/lib/asterisk/sounds/empresa/comercial:alaw)
exten=>502,n,HangUp()
exten=>503,1,Wait(1)
exten=>503,n,PlayBack(beep)
exten=>503,n,Record(/var/lib/asterisk/sounds/empresa/tempo_esgotado:alaw)
exten=>503,n,HangUp()
exten=>504,1,Wait(1)
exten=>504,n,PlayBack(beep)
exten=>504,n,Record(/var/lib/asterisk/sounds/empresa/digito_invalido:alaw)
exten=>504,n,HangUp()
=>arquivo sip.conf
[general]
port=5060
bindaddr=0.0.0.0
disallow=all
allow=alaw
language=pt_BR
[template](!)
type=friend
host=dynamic
context=atendimento
[1000](template)
username=1000
secret=1000
callerid=suporte<1000>
[1001](template)
username=1001
secret=1001
callerid=comercial<1001>
[1002](template)
username=1002
secret=1002
callerid=secretaria<1002>
mailbox=500@caixa_500
[1003](template)
username=1003
secret=1003
callerid=cliente<1003>
=> arquivo voicemail.conf
; Voicemail Configuration
;
;
; NOTE: Asterisk has to edit this file to change a user's password. This does
; not currently work with the "#include <file>" directive for Asterisk
; configuration files, nor when using realtime static configuration.
; Do not use them with this configuration file.
;
[general]
; Formats for writing Voicemail. Note that when using IMAP storage for
; voicemail, only the first format specified will be used.
;format=g723sf|wav49|wav
;format=wav49|gsm|wav
format=gsm
; WARNING:
; If you change the list of formats that you record voicemail in
; when you have mailboxes that contain messages, you _MUST_ absolutely
; manually go through those mailboxes and convert/delete/add the
; the message files so that they appear to have been stored using
; your new format list. If you don't do this, very unpleasant
; things may happen to your users while they are retrieving and
; manipulating their voicemail.
;
; In other words: don't change the format list on a production system
; unless you are _VERY_ sure that you know what you are doing and are
; prepared for the consequences.
;
; Who the e-mail notification should appear to come from
serveremail=asterisk
;serveremail=asterisk@linux-support.net
; Should the email contain the voicemail as an attachment
attach=yes
; Maximum number of messages per folder. If not specified, a default value
; (100) is used. Maximum value for this option is 9999.
maxmsg=100
; Maximum length of a voicemail message in seconds
maxsecs=180
; Minimum length of a voicemail message in seconds for the message to be kept
; The default is no minimum.
minsecs=3
; Maximum length of greetings in seconds
maxgreet=60
; How many milliseconds to skip forward/back when rew/ff in message playback
skipms=3000
; How many seconds of silence before we end the recording
maxsilence=10
; Silence threshold (what we consider silence: the lower, the more sensitive)
silencethreshold=128
; Max number of failed login attempts
maxlogins=3
;
; Move heard messages to the 'Old' folder automagically. Defaults to on.
moveheard=yes
;
; Forward an urgent message as an urgent message. Defaults to no so
; sender can set the urgency on the envelope of the forwarded message.
forward_urgent_auto=no
;
; User context is where entries from users.conf are registered. The
; default value is 'default'
;
;userscontext=default
;
; If you need to have an external program, i.e. /usr/bin/myapp
; called when a voicemail is left, delivered, or your voicemailbox
; is checked, uncomment this.
;externnotify=/usr/bin/myapp
; If you would also like to enable SMDI notification then set smdienable to yes.
; You will also need to make sure smdiport is set to a valid port as specified in
; smdi.conf.
;smdienable=yes
;smdiport=/dev/ttyS0
; If you need to have an external program, i.e. /usr/bin/myapp
; called when a voicemail password is changed, uncomment this. The
; arguments passed to the application are: <context> <mailbox> <newpassword>
; Note: If this is set, the password will NOT be changed in voicemail.conf
; If you would like to also change the password in voicemail.conf, use
; the externpassnotify option below instead.
;externpass=/usr/bin/myapp
;externpassnotify=/usr/bin/myapp
; If you need to have an external program, i.e. /usr/bin/myapp
; called when a user changes her voicemail password, uncomment this:
;externpasscheck=/usr/bin/myapp
; Arguments for this script are:
; mailbox context oldpass newpass
; For the directory, you can override the intro file if you want
;directoryintro=dir-intro
; The character set for voicemail messages can be specified here
;charset=ISO-8859-1
; The ADSI feature descriptor number to download to
;adsifdn=0000000F
; The ADSI security lock code
;adsisec=9BDBF7AC
; The ADSI voicemail application version number.
;adsiver=1
; Skip the "[PBX]:" string from the message title
;pbxskip=yes
; Change the From: string
;fromstring=The Asterisk PBX
; Permit finding entries for forward/compose from the directory
;usedirectory=yes
; Voicemail can be stored in a database using the ODBC driver.
; The value of odbcstorage is the database connection configured
; in res_odbc.conff
;odbcstorage=asterisk
; The default table for ODBC voicemail storage is voicemessages.
;odbctable=voicemessages
;
; Change the from, body and/or subject, variables:
; VM_NAME, VM_DUR, VM_MSGNUM, VM_MAILBOX, VM_CALLERID, VM_CIDNUM,
; VM_CIDNAME, VM_DATE
; Additionally, on forwarded messages, you have the variables:
; ORIG_VM_CALLERID, ORIG_VM_CIDNUM, ORIG_VM_CIDNAME, ORIG_VM_DATE
; You can select between two variables by using dialplan functions, e.g.
; ${IF(${ISNULL(${ORIG_VM_DATE})}?${VM_DATE}:${ORIG_VM_DATE})}
;
; Note: The emailbody config row can only be up to 512 characters due to a
; limitation in the Asterisk configuration subsystem.
;emailsubject=[PBX]: New message ${VM_MSGNUM} in mailbox ${VM_MAILBOX}
; The following definition is very close to the default, but the default shows
; just the CIDNAME, if it is not null, otherwise just the CIDNUM, or "an unknown
; caller", if they are both null.
;emailbody=Dear ${VM_NAME}:\n\n\tjust wanted to let you know you were just left a ${VM_DUR} long message (number ${VM_MSGNUM})\nin mailbox ${VM_MAILBOX} from ${VM_CALLERID}, on ${VM_DATE}, so you might\nwant to check it when you get a chance. Thanks!\n\n\t\t\t\t--Asterisk\n
;
; Note: ${IF()} strips spacing at the beginning and end of its true and false
; values, so a newline cannot be placed at either location. The word 'so' is
; therefore duplicated, in order for the newline to be interpreted correctly.
;emailbody=Dear ${VM_NAME}:\n\n\tjust wanted to let you know you were just ${IF($["${VM_CIDNUM}" = "${ORIG_VM_CIDNUM}"]?left:forwarded)} a ${VM_DUR} long message (number ${VM_MSGNUM})\nin mailbox ${VM_MAILBOX} from ${VM_CALLERID}, on ${VM_DATE},\n${IF($["${VM_CIDNUM}" = "${ORIG_VM_CIDNUM}"]?so:(originally sent by ${ORIG_VM_CALLERID} on ${ORIG_VM_DATE})\nso)} you might want to check it when you get a chance. Thanks!\n\n\t\t\t\t--Asterisk\n
;
; You can also change the Pager From: string, the pager body and/or subject.
; The above defined variables also can be used here
;pagerfromstring=The Asterisk PBX
;pagersubject=New VM
;pagerbody=New ${VM_DUR} long msg in box ${VM_MAILBOX}\nfrom ${VM_CALLERID}, on ${VM_DATE}
;
; Set the date format on outgoing mails. Valid arguments can be found on the
; strftime(3) man page
;
; Default
emaildateformat=%A, %B %d, %Y at %r
; 24h date format
;emaildateformat=%A, %d %B %Y at %H:%M:%S
;
; You can override the default program to send e-mail if you wish, too
;
mailcmd=/usr/sbin/sendmail -t
;
pollmailboxes=yes ; If mailboxes are changed anywhere outside of app_voicemail,
; ; then this option must be enabled for MWI to work. This
; ; enables polling mailboxes for changes. Normally, it will
; ; expect that changes are only made when someone called in
; ; to one of the voicemail applications.
; ; Examples of situations that would require this option are
; ; web interfaces to voicemail or an email client in the case
; ; of using IMAP storage.
;
;pollfreq=30 ; If the "pollmailboxes" option is enabled, this option
; ; sets the polling frequency. The default is once every
; ; 30 seconds.
; If using IMAP storage, specify whether voicemail greetings should be stored
; via IMAP. If no, then greetings are stored as if IMAP storage were not enabled
;imapgreetings=no
; If imapgreetings=yes, then specify which folder to store your greetings in. If
; you do not specify a folder, then INBOX will be used
;greetingsfolder=INBOX
; Some IMAP server implementations store folders under INBOX instead of
; using a top level folder (ex. INBOX/Friends). In this case, user
; imapparentfolder to set the parent folder. For example, Cyrus IMAP does
; NOT use INBOX as the parent. Default is to have no parent folder set.
;imapparentfolder=INBOX
;
;
;
; Each mailbox is listed in the form <mailbox>=<password>,<name>,<email>,<pager_email>,<options>
; if the e-mail is specified, a message will be sent when a message is
; received, to the given mailbox. If pager is specified, a message will be
; sent there as well. If the password is prefixed by '-', then it is
; considered to be unchangeable.
;
; Advanced options example is extension 4069
; NOTE: All options can be expressed globally in the general section, and
; overridden in the per-mailbox settings, unless listed otherwise.
;
; tz=central ; Timezone from zonemessages below. Irrelevant if envelope=no.
attach=yes ; Attach the voicemail to the notification email *NOT* the pager email
attachfmt=gsm ; Which format to attach to the email. Normally this is the
; first format specified in the format parameter above, but this
; option lets you customize the format sent to particular mailboxes.
; Useful if Windows users want wav49, but Linux users want gsm.
; [per-mailbox only]
; saycid=yes ; Say the caller id information before the message. If not described,
; or set to no, it will be in the envelope
; cidinternalcontexts=intern ; Internal Context for Name Playback instead of
; extension digits when saying caller id.
; sayduration=no ; Turn on/off the duration information before the message. [ON by default]
; saydurationm=2 ; Specify the minimum duration to say. Default is 2 minutes
; dialout=fromvm ; Context to dial out from [option 4 from mailbox's advanced menu].
; If not specified, option 4 will not be listed and dialing out
; from within VoiceMailMain() will not be permitted.
sendvoicemail=yes ; Allow the user to compose and send a voicemail while inside
; VoiceMailMain() [option 5 from mailbox's advanced menu].
; If set to 'no', option 5 will not be listed.
searchcontexts=yes ; Current default behavior is to search only the default context
; if one is not specified. The older behavior was to search all contexts.
; This option restores the old behavior [DEFAULT=no]
; Note: If you have this option enabled, then you will be required to have
; unique mailbox names across all contexts. Otherwise, an ambiguity is created
; since it is impossible to know which mailbox to retrieve when one is requested.
; callback=fromvm ; Context to call back from
; if not listed, calling the sender back will not be permitted
; exitcontext=fromvm ; Context to go to on user exit such as * or 0
; The default is the current context.
; review=yes ; Allow sender to review/rerecord their message before saving it [OFF by default
; operator=yes ; Allow sender to hit 0 before/after/during leaving a voicemail to
; reach an operator. This option REQUIRES an 'o' extension in the
; same context (or in exitcontext, if set), as that is where the
; 0 key will send you. [OFF by default]
; envelope=no ; Turn on/off envelope playback before message playback. [ON by default]
; This does NOT affect option 3,3 from the advanced options menu
delete=no ; After notification, the voicemail is deleted from the server. [per-mailbox only]
; This is intended for use with users who wish to receive their
; voicemail ONLY by email. Note: "deletevoicemail" is provided as an
; equivalent option for Realtime configuration.
; volgain=0.0 ; Emails bearing the voicemail may arrive in a volume too
; quiet to be heard. This parameter allows you to specify how
; much gain to add to the message when sending a voicemail.
; NOTE: sox must be installed for this option to work.
nextaftercmd=yes ; Skips to the next message after hitting 7 or 9 to delete/save current message.
; [global option only at this time]
forcename=yes ; Forces a new user to record their name. A new user is
; determined by the password being the same as
; the mailbox number. The default is "no".
forcegreetings=no ; This is the same as forcename, except for recording
; greetings. The default is "no".
; hidefromdir=yes ; Hide this mailbox from the directory produced by app_directory
; The default is "no".
; tempgreetwarn=yes ; Remind the user that their temporary greeting is set
;messagewrap=no ; Enable next/last message to wrap around to
; first (from last) and last (from first) message
; The default is "no".
; minpassword=0 ; Enforce minimum password length
; vm-password=custom_sound
; Customize which sound file is used instead of the default
; prompt that says: "password"
; vm-newpassword=custom_sound
; Customize which sound file is used instead of the default
; prompt that says: "Please enter your new password followed by
; the pound key."
; vm-passchanged=custom_sound
; Customize which sound file is used instead of the default
; prompt that says: "Your password has been changed."
; vm-reenterpassword=custom_sound
; Customize which sound file is used instead of the default
; prompt that says: "Please re-enter your password followed by
; the pound key"
; vm-mismatch=custom_sound
; Customize which sound file is used instead of the default
; prompt that says: "The passwords you entered and re-entered
; did not match."
; vm-invalid-password=custom_sound
; Customize which sound file is used instead of the default
; prompt that says: ...
; vm-pls-try-again=custom_sound
; Customize which sound file is used instead of the
; default prompt that says "Please try again."
; listen-control-forward-key=# ; Customize the key that fast-forwards message playback
; listen-control-reverse-key=* ; Customize the key that rewinds message playback
; listen-control-pause-key=0 ; Customize the key that pauses/unpauses message playback
; listen-control-restart-key=2 ; Customize the key that restarts message playback
; listen-control-stop-key=13456789 ; Customize the keys that interrupt message playback, probably all keys not set above
; Maximum number of messages allowed in the 'Deleted' folder. If set to 0
; or no then no deleted messages will be moved. If non-zero (max 9999) then up
; to this number of messages will be automagically saved when they are
; 'deleted' on a FIFO basis.
; defaults to being off
; backupdeleted=100
[zonemessages]
; Users may be located in different timezones, or may have different
; message announcements for their introductory message when they enter
; the voicemail system. Set the message and the timezone each user
; hears here. Set the user into one of these zones with the tz= attribute
; in the options field of the mailbox. Of course, language substitution
; still applies here so you may have several directory trees that have
; alternate language choices.
;
; Look in /usr/share/zoneinfo/ for names of timezones.
; Look at the manual page for strftime for a quick tutorial on how the
; variable substitution is done on the values below.
;
; Supported values:
; 'filename' filename of a soundfile (single ticks around the filename
; required)
; ${VAR} variable substitution
; A or a Day of week (Saturday, Sunday, ...)
; B or b or h Month name (January, February, ...)
; d or e numeric day of month (first, second, ..., thirty-first)
; Y Year
; I or l Hour, 12 hour clock
; H Hour, 24 hour clock (single digit hours preceded by "oh")
; k Hour, 24 hour clock (single digit hours NOT preceded by "oh")
; M Minute, with 00 pronounced as "o'clock"
; N Minute, with 00 pronounced as "hundred" (US military time)
; P or p AM or PM
; Q "today", "yesterday" or ABdY
; (*note: not standard strftime value)
; q "" (for today), "yesterday", weekday, or ABdY
; (*note: not standard strftime value)
; R 24 hour time, including minute
;
eastern=America/New_York|'vm-received' Q 'digits/at' IMp
central=America/Chicago|'vm-received' Q 'digits/at' IMp
central24=America/Chicago|'vm-received' q 'digits/at' H N 'hours'
military=Zulu|'vm-received' q 'digits/at' H N 'hours' 'phonetic/z_p'
european=Europe/Copenhagen|'vm-received' a d b 'digits/at' HM
[default]
1234 => 4242,Example Mailbox,root@localhost
;4200 => 9855,Mark Spencer,markster@linux-support.net,mypager@digium.com,attach=no|serveremail=myaddy@digium.com|tz=central|maxmsg=10
;4300 => 3456,Ben Rigas,ben@american-computer.net
;4310 => -5432,Sales,sales@marko.net
;4069 => 6522,Matt Brooks,matt@marko.net,,|tz=central|attach=yes|saycid=yes|dialout=fromvm|callback=fromvm|review=yes|operator=yes|envelope=yes|moveheard=yes|sayduration=yes|saydurationm=1
;4073 => 1099,Bianca Paige,bianca@biancapaige.com,,delete=1|emailsubject=You have a new voicemail.|emailbody=Click on the attachment to listen.|rip=2010-06-04
;4110 => 3443,Rob Flynn,rflynn@blueridge.net
;4235 => 1234,Jim Holmes,jim@astricon.ips,,Tz=european
;
; Mailboxes may be organized into multiple contexts for
; voicemail virtualhosting
;
[other]
;The intro can be customized on a per-context basis
;directoryintro=dir-company2
1234 => 5678,Company2 User,root@localhost
; example for our acme compartmentalized company
;
; Pete telecommutes from Chicago, so we'll customize timestamps for him.
;
;[acme]
;111 => 7383,Pete,pete@acme-widgets.com,,tz=central
;112 => 6262,Nancy,nancy@acme-widgets.com
;
;
; When using IMAP storage, imapuser and imappassword can be used to specify the
; user's credentials.
;
;[imapvm]
;4324 => 7764,Ellis Redding,red@buxton.us,,imapuser=eredding|imappassword=g3tbusy
;4325 => 2392,Andrew Dufresne,andy@dufresne.info,,imapuser=adufresne|imappassword=rockh@mmer
[zonemessages]
brazil=America/Sao_Paulo|'vm_received' QR ;zona do email, especifica data e hora
[general]
format=gsm
serveremail=asterisk@hotmail.com
maxlogins=5
maxmsg=100
delete=no
attach=yes
emailbody=Caro(a) ${VM_NAME}:\n\n\tVoce tem nova mensagem de voz.\n\nDuraçao: ${VM_DUR}.\n\nEnviado por: ${VM_CALLERID}, em ${VM_DATE}.\n\nObrigado!\n\n\t\t\t\t\--Asterisks IPBX\n emaildateformat=%A %B %d %Y at %r
[caixa_500]
include=>general
500=> 123,secretaria,empresa@hotmail.com
;
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